Core Technology Brokers Ltd, located in Takapuna Beach, Auckland, New Zealand, has operated as a buyer/seller in the computer wholesale industry since 1992. We sell anything from PCs and Laptops through Phone systems, Network communication devices. Terminals, Legacy mid-range and mainframe servers. Supplying end-users as well as retail, wholesale, and distribution companies around the world. Our products consist of; ex-lease, new, and ex-demo equipment purchased from companies that are scaling back, or updating, as well as from manufacturers who have overstocked, received returns, or are making model changes. We purchase in volume and "direct from the source," which enables us to offer below market pricing to our customers.
Equipment is prepared for sale in our warehouse where it is cleaned, and tested, and returned as closed to possible as-new condition, suitable for resale. All products carry a warranty. Ex-lease products have a minimum 90 days return base warranty, ex-demo and new have 12 months to 3 year warranty [This may include an on-site component] We are committed to provide an exceptional product in terms of both appearance and performance, that is backed by a professional service team.
Our website, www.core.net.nz offers our daily price list. This site was developed to enable customers to purchase equipment 24 hours a day. Our price list is available to our business customers as a password protected document. We provide our wholesale prices only to corporate customers who are registered.
Inventory and pricing change daily in this industry. We keep our margins at a minimum in order to offer competitively priced merchandise. Our prices are under market on many items, and we do not play the game of pricing high so we can give big discounts. We offer volume pricing for 5+ unit purchases. Please enquire about quantity breaks.
We have chosen courier delivery service for our small package delivery needs. They offer a 1-3 Business Day delivery at competitive standard ground rates, providing our customers with a low cost, efficient method of receiving our product. International orders will be quoted individually, we use FEDEX. For heavy weight shipments, several freight carriers have been chosen for their excellent service and competitive rates. Unlike many companies, we absolutely do not mark up our shipping rates. You pay actual shipping costs, with no additional fees.
In an effort to put product in our customers' hands safely, approved pre-fabricated foam chips are used on most systems and monitors. For custom packaging of units, we use great care to pack and preserve equipment for safe travel. Many products are newly boxed, which increase the safeness of shipping. We are constantly negotiating to make sure product arrives safely and inexpensively.
Return merchandise (RMA) product is, unfortunately, a fact in any industry. We are continually striving to improve the handling of RMA product. Our goal is to receive and replace any RMA merchandise within a 10-day period. When at all possible, RMA's are repaired in our facility, at our cost. If they are sent back to the original manufacturer, the repair time may be slightly longer. If we cannot repair or replace the warranty item, we will issue a credit or refund at the purchase price. RMA forms are provided the day they are requested. The handling of an RMA is as important to us as the sale of a new product; therefore we are always looking for new ways to expedite their handling and address customer concerns.
Our business thrives because of a high level of quality referrals. Why are our customers so happy? For many reasons, of which; a high level of quality in our products, strong backing of our product, competitive product pricing, and competitive shipping cost are just a few. We would like to earn your business, and look forward to establishing a relationship with you in the very near future!